CallCenter solution

Choosing a call center solution isn’t simple. In this digitally connected world, businesses cannot afford to miss customer’s calls and they expect prompt responses and exceptional services. For organizations that want to improve their customer service and improve their sales, our call center solution could be the best answer:

  • Call logs (missed call logs, date and time)
  • Inbound and outbound call recording
  • Diverting/receiving calls on IP phone, PC or mobile phone
  • Schedule automated delivery of call logs by email on a daily, weekly, or monthly basis
  • Sort call logs by duration, type, and gain insight on calling trends
  • Schedule automated delivery/broadcast of calls to mass customers
  • Automatic call center survey (button based)
  • Open & API integration (tailored solution)
  • Automatic call answering (auto attendant, line mirroring, call forwarding, queuing and recording features)

Why choose us?

  • Experienced team (fully licensed and certified)
  • Rich experience in call center software and PBX/VoIP
  • Marketing services/consultancy (for customer survey and call-center based sales)
  • Able to provide VoIP/PBX and call-center equipment and software

We tailor our solutions to suit your business needs

Tel: +976-75779696

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